Learn payments

Learn how payments actually work.

I teach payments through examples you can follow from checkout to payout. These guides are for product managers, founders, engineers, and operations teams who want to understand what happens behind a transaction and why it matters.

Path 01

How transactions move

Follow a single payment from the terminal to the bank account behind it, and see who is involved at each step.

1 guide

Path 02

How merchants get paid

Why the money a merchant receives rarely matches the number at the top of the report, and how to read the difference.

In progress

Path 03

When something goes wrong

Disputes, chargebacks, exceptions, and the paper trail that decides who ends up holding the loss.

In progress

Published guides

Start where your question is.

How transactions moveBeginner· 9 min read

What happens after you tap your card?

A coffee-shop purchase, followed step by step from the terminal to the merchant's bank account.

Read the guide

Bringing your team up to speed on payments?

I run practical sessions for product, engineering, and operations teams. Tell me what your team needs to understand and I'll tell you honestly whether I'm the right fit.

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